Claim Reconciliations

We request that our clients authorise us to change their postal address with Medicare and Health Funds. This ensures that the postal address for ‘Doctor Claim’ is listed as your mailing address for Medicare and Health Funds remittance advices only. Payments will always be made in favour of the provider not ‘Doctor Claim’.

We also request that if you receive any cheques or remittance advices from Medicare or Private Health Funds, please notify us or send a copy of it to us so that we can update our records accordingly.

You can notify us by email, fax or mail.

For cheque payments you may receive we require the following information in order to finalise your claims for reconciliation purposes and ensure that our records are up to date:

• Total amount paid;
• Cheque number;
• Name of Patient;
• Name of Health Fund that issued cheque.